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info icon Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter.
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Energy Theft Advice

Energy-Theft-Illegal-(1).jpg

Energy theft is dangerous, illegal and paid for by you. 

Energy theft is when a gas or electricity meter is tampered with so that it does not accurately record the amount of energy used. This is an illegal act and can be extremely dangerous.

Energy theft increases costs, resulting in higher bills which affects everyone.

The Consumer Council, with the support of the energy industry in Northern Ireland, is raising awareness about the consequences of energy theft.

If you suspect energy theft is occurring, it can be reported by contacting the UK Revenue Protection Association (UKRPA) on 028 9575 7206.