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01 December 2024

Quick Check 101: Click Energy pledges renewed support for scheme that protects local residents

Click Energy has joined the Utility Regulator, Police Service of Northern Ireland and other energy and water companies in renewing their support of the Quick Check 101 scheme, which aims to provide protection for Northern Ireland consumers.

Quick Check 101 is a scheme designed to protect households against bogus callers. Under the scheme, residents can phone 101, the police non-emergency number, to check the identity of callers to their home who claim to represent an electricity or gas supplier, energy network company or NI Water.

First launched in 2018, the scheme has continued to grow, and now includes all energy and water network companies and electricity and gas suppliers.

John French, Chief Executive of the Utility Regulator said: “Most people who call at your door are genuine, but unfortunately, some are not. Bogus callers are people who call at your home pretending to be from an organisation in order to trick their way into your home and steal from you. Protecting consumers is at the heart of what the Utility Regulator does, and we want consumers to feel empowered and confident in dealing with people who call at their door. We are delighted that the Quick Check scheme continues to be supported by the energy and water industry to help people feel safer in their homes. This scheme compliments the good work already being carried out by energy and water companies to tackle bogus callers.”

Inspector Cairns from the Police Service of Northern Ireland’s (PSNI) Contact Management Centre said: “The Quick Check scheme provides reassurance to members of the public about callers to their door claiming to be from an energy or water company. Anyone who wishes to check the identity of someone who says they are calling on the pretext of inspecting gas, electricity or water supplies, can call the police on the non-emergency 101 number, then press option two, to verify their identity. Your call will be answered by a trained police call handler who will take the details of the company which the caller claims to be working for. The call handler will then contact the utility company to determine whether the caller is genuine. I would encourage members of the public to follow our advice when dealing with unexpected visitors to their home.”

Andy Porter, Managing Director at Click Energy: "Click Energy is proud to support the Quick Check 101 service, which is an invaluable tool for offering reassurance and keeping the public safe from potential bogus callers this winter. Everyone has the right to feel secure in their home, and this service empowers our customers to confidently check the credentials of anyone at their door, genuine or otherwise. Always insist on proper identification, and if in doubt, use the Quick Check 101 service.”

For more information, visit: https://www.uregni.gov.uk/news-centre/quick-check-101-ni-organisations-pledge-renewed-support-scheme-protects-local-residents

 

04 November 2024

Click Energy Maintains Commitment to Consumer Energy Charter for Winter 2024/2025

Click Energy is pleased to announce it is once again committing to the Consumer Energy Charters launched for winter 2024/2025, as extra support measures are put in place for consumers over the coming months. 

In addition, Click Energy will be committing to the newly-introduced Small Business Energy Charter. 

The development of the charter commitments has been led by the Utility Regulator in partnership with gas and electricity supply companies and the Consumer Council for Northern Ireland. The charters are also supported by the Department for Communities and the Department for the Economy. 

Andy Porter, Managing Director at Click Energy, said: "We are pleased to renew our commitment to the Domestic Consumer Energy Charter, whilst also pledging our support to the newly-introduced Small Business Energy Charter.

"Whether at home or in the commercial space, customer care remains a top priority for Click Energy, and we look forward to working with our industry partners to ensure customers receive the help and support they need this winter.

"If you have any further concerns about your electricity supply, particularly over the coming months, please get in touch with our dedicated customer service team immediately."

To find out more about the Charters, visit: https://www.uregni.gov.uk/news-centre/northern-irelands-consumer-energy-charters-launched-winter-20242025

 

24 April 2024

Click Energy joins Derry Chamber

Based along Derry's quayside, Click Energy entered the Northern Ireland energy market in 2015 with an innovative customer-centric approach, maintaining transparency about the way we work, how we source your electricity and our costs.

With a broad offering of competitive domestic rates, Click Energy also provides market-leading and bespoke commercial tariffs, tailored to specific business needs.

Nimble and forward-thinking, Click Energy has the ability to adapt to market volatility and has a dedicated award-winning team on hand to support its entire customer base. 

 

01 March 2024

Guide Dogs NI and Click Energy announce charity partnership to support visually impaired people

Guide Dogs NI has been announced as the newly appointed charity partner for Derry-based electricity supplier Click Energy.

Guide and assistance dogs play a vital role for those with visual impairment, transforming their day-to-day lives and enabling them to feel safe and take part more in their communities. 

A recent study found that 47% of people with sight loss felt isolated and cut off from the people and places around them. Doing things that most people take for granted such as going shopping, attending college or work, having a social life and travelling can present enormous challenges. 

The services offered and dogs trained by Guide Dogs NI offer a lifeline to people in these situations, allowing them to live their lives with a newfound sense of safety, mobility, and independence. 

Over the course of the fundraising campaign, Click Energy customers will have the option to donate towards the charity each time they visit the top-up page online, via the app or by calling the freephone number 0800 1 070 732. 

Andy Porter, Managing Director at Click Energy, commented: "We are delighted to announce this partnership with Guide Dogs NI, who have a long-standing reputation for outstanding work in providing guide dogs and other services to individuals with sight loss and vision impairments, enabling them to live more independent and fulfilling lives. We know from previous fundraisers how extremely generous our customers are and we want to thank everyone in advance for their support to this very deserving campaign." 

Gary Wilson, Fundraising Manager at Guide Dogs NI, said: "It costs £55,000 per dog over the course of its life. Coupling this with our life-changing work with children and young people, sighted guiding training for individuals and organisations and our Vision Rehabilitation Service, this commitment from Click Energy couldn’t be more welcome.” 

Local guide dog owner, Andrea O'Hagan, who has been partnered with Becky for six years, added: "I'm so delighted Click Energy have chosen to support Guide Dogs NI. Becky has been my life-changer and every little bit of support is greatly appreciated."

Established in October 2015, Click Energy has approximately 40,000 customers who have previously supported successful fundraising appeals for NSPCC NI, Foyle Hospice, Samaritans, Diabetes UK NI, Action Cancer, and Independent Health and Care Providers (IHCP) to help with the supply of PPE during the Covid pandemic. 
 

24 January 2024

Click Energy raises over £11,000 for NSPCC NI

Click Energy has donated a total of £11,802 to NSPCC Northern Ireland following a successful charity campaign in 2023.

NSPCC helps protect children from abuse with vital services including Childline and therapeutic services for children and families across their Hubs in Belfast and Derry, their Speak Out, Stay Safe programme in schools and Young Witness Service, supporting child victims and witnesses. The charity also runs an adult helpline which provides advice and support for people contacting with child protection concerns. 

The fundraising campaign was officially launched in January 2023, with Click Energy customers able to donate towards the charity each time they visited the top-up page online, via the app or by contacting the customer service line. The total raised by customer donations was then matched by the electricity supplier as part of the overall donation.

Over the course of the year, Click Energy also took part various other activities to support the charity, including bucket collections, a sponsored hike up Slieve Donard, and sponsoring the production of a 2024 recipe calendar which is still available to purchase online: https://the-gourmet-boys-friends-recipe-calendar-2024---in-aid-of-nspc.square.site/

Stefani Mearns, Supporter Fundraising Manager at NSPCC NI, commented: “On behalf of the team at NSPCC Northern Ireland, I would like to thank Click Energy and its customers for their support during our charity partnership in 2023. We are incredibly grateful, and all funds raised will enable the NPSCC to be there for children and young people right here in Northern Ireland when they urgently need our support.”

Andy Porter, Managing Director at Click Energy, added: “We were delighted to be able to support NSPCC NI, who do such vital work in the community. It was great to see our valued customers get behind the campaign and donate whenever they could. We’d like to thank our customers and everyone who donated over the course of the year.”

Established in October 2015, Click Energy has previously supported successful fundraising appeals for Foyle Hospice, Samaritans, Diabetes UK NI, Action Cancer, and Independent Health and Care Providers (IHCP) to help with the supply of PPE during the Covid pandemic.

 

29 November 2023

Creative recipe calendar raising funds for NSPCC NI

Local chefs and food creators have teamed up with The Gourmet Boys to create a 2024 recipe calendar in aid of NSPCC Northern Ireland.

Sponsored by Click Energy, this limited-edition calendar showcases the best of local cuisine, with each month featuring an exclusive recipe from one of 12 leading local chefs.

“We are proud to be a part of this project and to work with such talented local chefs,” said Andy Porter, Managing Director at Click Energy. "We believe in supporting our local communities not only through their electricity supply, but also by making a positive impact through brilliant initiatives such as this calendar. We know from previous fundraisers how extremely generous our customers are and we want to thank everyone in advance for their support to this very deserving cause.”

Speaking about the project, Brian & Mark of The Gourmet Boys said: “We were honoured to have been recently involved in the 2024 Northern Ireland Celebrity Chef calendar in aid of NSPCC NI. It’s been an absolute pleasure to have had the opportunity to contact these talented chefs, who all said ‘yes’ immediately, and were thrilled to contribute a delicious recipe to feature each month. We are delighted with the final calendar, and we’re sure that it will be a great addition to any kitchen, so please buy one for all your friends and family to help support this terrific charity.”

The 2024 recipe calendar is not only a celebration of local food, but also a way to give back to the community. Calendars are now available to purchase for £8, with all proceeds going to NSPCC NI.

Stefani Mearns, Supporter Fundraising Manager, said: “All the money raised from calendar sales will go towards our crucial services, including our 24/7 Childline Service, our therapeutic services for children and families, our Speak Out, Stay Safe programme in schools, and our Young Witness Service, supporting child victims and witnesses across the court system in Northern Ireland. We are so grateful to The Gourmet Boys for bringing together such a fantastic array of local talent in support of NSPCC NI, and we'd also like to express our thanks to Click Energy for their sponsorship. The calendars make a great stocking filler in the lead-up to Christmas and the money raised will ensure we can be there for children when they need us the most.”

The 2024 recipe calendar is now available to order online at: https://the-gourmet-boys-friends-recipe-calendar-2024---in-aid-of-nspc.square.site/

 

13 June 2023

Click Energy announces price decrease to match current EPG support

Click Energy has today announced the favourable decision to maintain the level of support customers have been receiving under the existing Energy Price Guarantee (EPG) scheme, which is reducing to zero from 1^st July.

Although the EPG scheme will technically remain live in case market volatility returns, domestic electricity customers in Northern Ireland are facing increased bills from 1^st July.

But recognising the potential impact this could have, Click Energy has decided to absorb this cost by decreasing its underlying tariff rates, thereby ensuring that from 1^st July customers will continue to pay the same rate as when the EPG scheme was live.

Managing Director Andy Porter explained the decision: “Managing volatility in the energy industry over the last couple of years has been a significant challenge. Whilst the EPG scheme has served as a great support mechanism for customers in Northern Ireland, the reality is that further households will plunge into fuel poverty now that the level of support is reducing to nil later this month.

Mr Porter continued: “We have taken the decision as a company to inherit this added cost as a thank you to our customers for their continued loyalty and support. We will also be extending this rate to new customers who join Click Energy.”

This is the latest in a series of charitable initiatives undertaken by the company in recent years. In 2021, the company raised over £12,000 for Samaritans, a unique charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide.

Earlier this year Click announced a collaboration with NSPCC, who help protect children from abuse with vital services including Childline and therapeutic services for children and families across their Hubs in Belfast and Derry-Londonderry.

 

11 May 2023

Emergency Credit Increase for Keypad Customers​ 

Click Energy will be implementing an important change to its emergency credit policy for keypad customers. This change only relates to customers who choose to pay for their electricity via a keypad/prepayment meter.

Starting from 15th May 2023, the emergency credit available to keypad customers will increase from £1 to £5.

To reflect this change, top-up codes purchased from this date will contain 40 or 60 digits, however this is not a price change.

Please note that the next time electricity is purchased, the amount of emergency credit used will be deducted from the balance.

Customers can find more information about prepayment/keypad meters in our online guide, which can be accessed here.

Click Energy encourages all customers to reach out to the team directly for any issues related to our services. 

Our dedicated staff are available online, on the phone, and via social media to make it as easy as possible to engage with them if any assistance is required.

 

10 May 2023

Click Energy announces corporate membership with EVANI

Click Energy is proud to announce its recent corporate membership with EVANI, a non-profit organisation that actively advocates the benefits of electric vehicles.

EVANI, or the Electric Vehicle Association Northern Ireland, has been instrumental in representing the interests of electric vehicles users in the region. Through various forums, EVANI has brought attention to important issues surrounding electric vehicle ownership and infrastructure.

This collaboration comes at a time when Click Energy is strengthening its commitment to sustainability by encouraging electric vehicle use. The recent partnership with Ohme, an electric vehicle charger manufacturer, is a testament to Click’s carbon-conscious credentials.

Andy Porter, Managing Director at Click Energy, said: “We are delighted to announce our new corporate membership with EVANI. As a company committed to promoting sustainability, we see electric vehicles as a key component of the green energy transition. We believe that by joining forces with EVANI, we can work together to encourage more people in Northern Ireland to make the switch to electric vehicles and help reduce our collective carbon footprint. We look forward to collaborating with EVANI and its members to drive positive change and create a cleaner, greener future for everyone."

Mark McCall, Chair of EVANI, commented: “We would like to welcome Click Energy as EVANI’s newest corporate member. Click Energy already has a sterling reputation for encouraging sustainability, particularly through its promotion of electric vehicle chargers, and this aligns well with our mission to electrify transport here. We look forward to collaborating with Click Energy and thank them for supporting the work of our Association.”

 

26 January 2023

New appointments at Click Energy

Click Energy can confirm that Andy Porter has been appointed as the company’s new Managing Director with immediate effect. Philip McDaid, who had been serving as interim CEO, has been named as Finance Director.

Mr Porter will now be responsible for leading the company's operational and strategic direction, bringing a wealth of experience and knowledge to the role. He has been with Click Energy since its inception in 2015 and previously served as Operations Manager, playing a key role in helping the delivery of Government energy support schemes in Northern Ireland this winter, while also establishing a proven track record in driving growth, innovation and, importantly, consumer satisfaction.

Having held senior roles with two of Northern Ireland’s leading electricity suppliers, Mr Porter is also well-versed in the challenges and opportunities of the region’s complex energy market, in what is a fitting appointment to lead Click Energy into its next phase of development. As well as overseeing the overall strategy and operations, he will also lead the efforts to develop new partnerships and collaborations to further expand the company’s reach to households and businesses across Northern Ireland.

Mr Porter said: “This appointment is a huge honour and, having been with Click Energy since the beginning, I’m thrilled at the prospect of pushing us to new heights. Amid the many opportunities and challenges that lie ahead, I am thoroughly committed to working closely with consumers, stakeholders, and the community to create a sustainable and affordable energy future for Northern Ireland. Furthermore, I’m also looking forward to continuing the impressive work already being carried out by our talented team to deliver exceptional service to both our domestic and commercial customers.”

Mr McDaid will be responsible for all long-term financial aspects of Click Energy. He will work closely with Mr Porter and other senior management to develop and implement strategic pathways which will help deliver organisational growth objectives.

An ACCA qualified accountant, Mr McDaid has been involved in the utilities industry since 2014. He has previous experience in a number of senior financial roles, ranging from Financial Controller to Head of Finance.

"I am honoured to have been appointed as the company’s Finance Director," said Mr McDaid. "As the energy industry continues to evolve and innovate, I am excited to be stepping into this role at such an exciting time for Click Energy. Andy's experience and knowledge will be invaluable as we continue to grow and innovate in the Northern Irish energy market. We can be confident that under his leadership, we will be able to deliver exceptional service to our customers and make a positive impact on the community."

Mr Porter added: "Philip's expertise in financial planning and analysis, as well as his strong strategic mindset, will be a valuable asset to Click Energy as we continue to grow and expand. We look forward to the contributions he will make to our continued success."

 

11 January 2023

Click Energy launches charity partnership with NSPCC Northern Ireland

Click Energy is delighted to announce NSPCC Northern Ireland as its new charity partner, allowing customers to make donations to the organisation each time they top-up.

NSPCC Northern Ireland helps protect children from abuse with vital services including Childline and therapeutic services for children and families across their Hubs in Belfast and Derry, their Speak Out, Stay Safe programme in schools and Young Witness Service, supporting child victims and witnesses. The charity also runs an adult helpline which provides advice and support for people contacting with child protection concerns. 

The fundraising campaign was officially launched in January 2023, with Click Energy customers now having the option to donate towards the charity each time they visit the top-up page online, via the app or by calling the freephone number 0800 1 070 732.

Philip McDaid, Acting CEO at Click Energy, commented: "Click Energy and our valued customers have helped to support a number of local and regional charities over the years. We're now delighted to be supporting the tremendous work of NSPCC Northern Ireland, who provide an invaluable service in preventing child abuse, helping rebuild children's lives and supporting families. We know from previous fundraisers how extremely generous our customers are and we want to thank everyone in advance for their support to this very deserving campaign."

Katrina Hughes, Corporate and Events Fundraising Manager for NSPCC Northern Ireland, said: "With our vital local services for children and families running across the city and beyond, we are committed to protecting even more children across Northern Ireland in 2023. We know this partnership will help us to continue this fight for every childhood, and we are so grateful to Click Energy and their customers for the support."

Established in October 2015, Click Energy has approximately 25,000 customers who have previously supported successful fundraising appeals for Foyle Hospice, Samaritans, Diabetes UK NI, Action Cancer, and Independent Health and Care Providers (IHCP) to help with the supply of PPE during the Covid pandemic. 

24 November 2022

Click Energy signs up to energy charter to help consumers this winter

Click Energy has collaborated with the Utility Regulator, the Consumer Council, the Department for Communities, Department for the Economy, and other gas and electricity suppliers to provide households with extra support measures this winter. 

Electricity and gas suppliers in Northern Ireland have voluntarily supported a new energy charter, whose development has been led by the Utility Regulator and the Consumer Council for Northern Ireland.   

In signing up to this charter, electricity and gas suppliers have agreed to:

• contribute to a hardship fund for households struggling with their bills;
• reduce the standard debt repayment amount to 20%;
• ensure customers on their care registers will not be moved onto prepayment meters, unless it is requested;
• guarantee that households will not be moved onto a prepayment meter over the Christmas period, unless they request it;
• make sure that customers on their care registers are on the best tariff available; and,
• all consumers will be able to to avail of a single website offering clear, up to date information on energy efficiency and other matters.

Philip McDaid, Acting CEO at Click Energy said: "We're proud to be part of this collaborative effort to support consumers in Northern Ireland. Even with the recent introduction of Government schemes, we're aware that many people still have understandable concerns about energy costs this winter.

"However, we hope the announcement of this Energy Charter will come as welcome relief to customers, as it offers an additional level of support to those who may encounter difficulties in paying their bills.

"Customer care remains a top priority for Click Energy, so if you have any further concerns about the continuity of your electricity supply, particularly over the coming months, please get in touch with our dedicated team immediately."

The charter can be accessed here.

 

October 31 2022

 

Click Energy announces Government-supported 54.72% price decrease

 

Following the UK Government's announcement of the Energy Price Guarantee (EPG) scheme, Click Energy can confirm that domestic customers will benefit from a 54.72% decrease in prices from 1st November 2022.

This scheme reduces the unit cost of energy and will be backdated to 1st October 2022, ensuring the support provided in Northern Ireland is equivalent to the support issued in Great Britain.

Under the Energy Price Guarantee, every Click Energy domestic tariff will be discounted by 19.908 pence per kWh (ex. VAT). Details of how this is being applied can be found here.

This scheme will be in place until April 2023, at which point the Treasury will carry out a review to decide on future support.

The Energy Price Guarantee will be automatically applied to customers’ bills, meaning no further action is required. For customers on keypad meters, the Energy Price Guarantee will be automatically applied to the rate you pay for each unit of electricity at the same rate as for all other customers, so money added to the meters will last longer than would otherwise have been the case this winter.

Philip McDaid, Acting CEO at Click Energy said: "We are pleased to be able to confirm this discount for our customers, as many will have been concerned about the cost of energy this winter.

"The rapid inflation of wholesale gas prices continues to cause unavoidable pressures on the energy market, but we hope this announcement will come as a welcome relief to our customers as the Energy Price Guarantee attempts to minimise the impact of these rising costs.

"As this support is automatic, customers do not need to get in touch to apply for or claim their discount. However, customers should also be aware that the Energy Price Guarantee is applied to the price of a unit of energy and is not a usage cap, meaning your exact bill will still depend on how much electricity you use. Therefore, we are still advising all customers to take energy efficiency measures this winter if you can and aren’t already doing so.

"Customer care remains our top priority, so if you have any further concerns about the continuity of your electricity supply, particularly over the coming months, please get in touch with our dedicated team immediately."

Domestic customers will also receive £400 credit through the Energy Bills Support Scheme this winter.

Click Energy continues to work with the Government and the NI Utility Regulator to roll this scheme out to households as soon as possible. All Bill-Pay and Keypad customers will be updated in due course.

The company is also in dialogue with the Department for Business, Energy and Industrial Strategy (BEIS) regarding the Energy Bill Relief Scheme, which will provide financial support for businesses and non-domestic customers.

 

October 10 2022

 

Click Energy launches appeal for Foyle Hospice

 

 

Click Energy has launched a fundraising campaign in aid of Foyle Hospice, allowing our customers to make donations to the organisation each time they top-up.

 

Based in Derry/Londonderry, Foyle Hospice provides specialist palliative care and end-of-life care services for people across the northern sector of the Western Health and Social Care Trust (WHSCT). This care is available to those with life-limiting illnesses which can include heart and lung disease, dementia, advanced cancer and other progressive neurological illness, with extended support for their family and carers.

The fundraising campaign was officially launched this month and will run for the remainder of 2022, with Click Energy customers now having the option to donate towards the charity each time they visit the top-up page online, via the app or by calling the freephone number 0800 1 070 732.

Philip McDaid, Acting CEO at Click Energy, commented: “We're delighted to be supporting the tremendous work of Foyle Hospice, who provide an invaluable service in offering the best quality of life for their patients and their families. We know from previous charity campaigns how extremely generous our customers are and we want to thank everyone in advance for their support. We appreciate these are very challenging times for many households so our message is simply to donate as little or as much as you can to this very deserving campaign.”

Donall Henderson, Chief Executive at Foyle Hospice, said: “We are delighted to have teamed up with Click Energy. This will help us raise much-needed funds that enable Foyle Hospice to continue delivering specialist palliative care and support to the local community.

“With this initiative, Click Energy and their customers can make donations to Foyle Hospice when they pay for their energy. Even a small donation from each customer will go a long way to make all the difference. We have a wide range of services at Foyle Hospice, from which people living with life-limiting conditions and their families can benefit from. Among those are our In-Patient Unit, our Day Hospice and Integrative Care Clinic, as well as adult and children counselling and bereavement support.

“We rely on the generosity of the public to enable us to provide these vital services to those who need them, so donations from Click Energy customers will go a long way to help us continue to do so. Thank you to Click Energy and their customers for all their support.”

Established in October 2015, Click Energy has approximately 30,000 customers who have previously supported successful fundraising appeals for Samaritans, Diabetes UK NI, Action Cancer and Independent Health and Care Providers (IHCP) to help with the supply of PPE during the Covid pandemic.

 

October 4 2022

 

Warning against cost-of-living scams

 

Click Energy customers are reminded at this time to remain vigilant against fraudsters operating a variety of cost-of-living scams.

Amid the growing cases of fraud and cybercrime, the PSNI has advised that these scams can come in a number of different forms, including false offers of energy refunds, energy discounts, tax rebates and cost-of-living payments. All of these scams attempt to get hold of your personal information or banking details so always be wary of anything untoward.

Possible approaches from scammers include text messages, phone calls, emails, social media, pop-up messages on a website, and door-to-door engagement.

If you are contacted by any of the above methods, or any other method that appears suspicious, please do not respond or click on any links. If you have any doubts about a message, contact the organisation directly and remember, your bank (or any other official source) will never ask you to supply personal information via email.

Philip McDaid, Acting CEO at Click Energy: "It's important to be aware of these scams so that we can keep ourselves and our loved ones safe. If you are ever in doubt about any correspondence from Click Energy, you can call us directly on 0800 1 070732 or visit our website www.clickenergyni.com/Help/Contact-Us.aspx."

If you have been a victim of a scam, report it to police on 101, or online at www.psni.police.uk/makeareport/ and to your bank immediately. You can also report to Action Fraud online at www.actionfraud.police.uk or by calling 0300 123 2040.

Further information and advice on scams can be found at www.nidirect.gov.uk/scamwiseni or www.consumercouncil.org.uk/scams.

 

February 4 2022

 

Why we're all over a barrel

 

The rising costs of energy is a long-running story that is being played out daily in the media. In light of this, today I'll do my best to explain why that's the case, as well as identifying the underlying challenges that are not being discussed as much.

 

In a nutshell: reduced supplies in Russia, low stock levels, oil production down massively and the evolving political situation in Ukraine have all played key roles in the energy squeeze. This is affecting countries in different ways due to government approaches to regulating their respective energy markets.

 

Whilst the price cap in England (which doesn't apply in Northern Ireland) temporarily protected consumers for a short period of time last year, it came at a huge cost to the industry.

 

Almost all of the 'challenger and disruptor' suppliers have since ceased trading because they couldn't increase prices to reflect market conditions and didn't have the necessary capital to weather the storm. In the long term, this will be to the detriment of customers as there is now less competition in England's energy market. Furthermore, customers in England are now subject to huge price increases to effectively correct the market there.

 

In Northern Ireland, suppliers had to constantly pivot to move with the market. This approach is an unfortunate but necessary one in order to tackle what was an unprecedented year for the entire energy industry. This helped ensure that when the energy environment eventually steadies, consumers will still have the gift of choice for their own supply.

 

In this respect Northern Ireland is arguably ahead of the curve but we fall short in so many other areas. To be frank, in 2020 the markets bottomed out and we gladly passed that benefit back to our customers, but it was a false economy. The sharp rises in energy prices are a direct result of government policies, and it's not about companies trying to make a profit. There is a fundamental lack of investment in the infrastructure regionally that's blocking us all from moving with the times and this continues to be disregarded in conversations about our energy future.

 

Furthermore, Stormont have voted to adopt a net zero position (and rightfully so) but without any real idea of how we will get there. This is primarily due to a lack of critical and strategic thinking within Stormont. This will have cost implications for consumers down the road... Contrary to popular belief renewable energy is not free, in fact it is hard to remember a time when it cost companies like ours as much to purchase as it does at the moment.

 

How will all of this affect our decarbonisation efforts?

 

The price of gas is obviously the most publicised energy topic at the moment but what nobody seems to be talking about is the rising cost of oil, which still heats almost 70% of all households in Northern Ireland. Oil is now at a seven-year high and seems to be going under the radar. This is important as the transition away from oil in homes is critical.

 

Oil is unregulated and herein lies the problem. A quick search via cheapestoil.co.uk and you can see that the price has been creeping up daily since December of last year. The rise is subtle enough that customers won't really recognise it on their bill - it is practically percentage points of pence per day. Interestingly though, when you compare it to the cost of natural gas for a consumer in Northern Ireland, it is now almost at parity.

 

In a domestic context, getting homes away from oil should be the priority for Northern Ireland considering the net zero ambitions for 2050. How can we expect homeowners to make that decision when we are not contextualising the costs for all forms of energy? We know that heat pumps and the natural gas network (transmitting biomethane and eventually hydrogen) will play a key role for the Northern Ireland energy future, but it is abundantly clear that oil does not have a role to play. With cost being the key energy consideration for a consumer, it is important that communication on energy costs is greatly improved, particularly as we all recognise that a 'just transition' is fundamentally important in our efforts to reach net zero.

 

At Click Energy we are committed to a net zero future, amplified by the fact we are the only domestic electricity supplier in Northern Ireland with a fuel mix disclosure consisting of 100% renewable energy. Our track record in this area is proven over a prolonged period of time, and we look forward to playing a role in helping consumers understand how they can play their part in this battle against the climate emergency.

 

November 22 2021

 

Click Energy welcomes the return of Energy Saving Week to help reduce your energy bills

 

 

Click Energy has welcomed the return of Energy Saving Week this month delivered by Energy Saving Trust, an independent and trusted organisation working to tackle the climate emergency. Beginning on 22 November 2021, the week will help householders across Northern Ireland reduce their energy bills and their carbon footprint. 

Angela Gracey-Roger, Programme Manager, Northern Ireland said:

“This year has been a crucial one for climate change, with the impact of more extreme weather events felt across the world including in the UK. It’s therefore vital that we all do what we can to help reduce our carbon emissions. However, this does not need to be drastic lifestyle changes. Energy Saving Week is helping the people of Northern Ireland to know how they can reduce their emissions through small and often simple actions that have a big impact on the environment.” 

This year, Energy Saving Trust has teamed up with different organisations like Click Energy to provide a range of resources, challenges, and toolkits to help. Householders are encouraged to take a specially designed quiz which tests their energy saving knowledge, where they will also be able to pick up some useful energy saving tips along the way. They will also have the chance to enter a prize draw for the chance to win a £100 retail voucher, with 2nd and 3rd place receiving a £50 retail voucher. 

Primary schools across Northern Ireland are taking part in an energy saving challenge which will task pupils and families to make some simple changes to help save energy at home, such as reducing water use and turning TVs and games consoles off from standby. The schools will then collate the completed tasks from each child and will receive a certificate from Energy Saving Trust to show how much carbon the school has saved overall. Participating schools will have the chance to win prizes. 

For more information on Energy Saving Week please visit: energysavingtrust.org.uk/energysavingweekni

October 4 2021

Energy in NI - keeping lights on during unprecedented times

 

It is by no means a secret that households are facing higher energy bills this winter and tariffs could rise again. It's one of the hottest topics for discussion and not something energy companies can shy away from - on the contrary, consumers need to know the landscape.

 

In Northern Ireland there are six energy suppliers you can choose from to provide electricity to your home and none of them have been able to avoid increasing prices this year.

 

Consumers understandably are asking why is this happening now of all times? Hand on heart, energy suppliers just don't have an option in the current economic climate.

 

And, it's not just a local problem as global economies begin to unlock from the coronavirus pandemic.

 

The wholesale energy market is experiencing unprecedented volatility with prices at all-time record highs for extended periods of time. This unparalleled environment means that energy suppliers have to make difficult decisions which unfortunately negatively impact consumers.

 

Energy firms buy gas and electricity wholesale and with higher demand and limited supply, costs have shot up, putting the pressure on suppliers. Wholesale prices for gas have surged 250% since January with a 70% rise since August alone, according to industry group Oil & Gas UK. The causes are global - European gas stocks are down, supplies from Russia have declined and there is strong demand for liquefied natural gas from Asia.

 

Click Energy is operating in one of Northern Ireland's most competitive markets and we continually review our products to find the best electricity tariffs that meet consumer needs and lifestyles. As a regulated industry, all price increases must also be approved by the Utility Regulator (UR). The UR is responsible for regulating the electricity, gas, water, and sewerage industries in Northern Ireland, promoting the short and long-term interests of consumers.

 

We regret that higher energy costs will make household budgeting more of a challenge this winter, especially for those consumers who are already experiencing financial pressures exacerbated by the pandemic. As one of the smallest local electricity suppliers, Click Energy are here to help and any customers who are struggling to pay their electricity bill should contact us without delay to discuss their available options with our customer service advisers who will be happy to assist.

 

Appropriate support is also in place to assist consumers as part of our regulatory responsibilities, particularly during the anticipated difficult winter months ahead.

 

While no-one can accurately predict the future including how the current crisis affecting the energy markets will pan out, there is no denying the fact that we may have to ride out this storm before entering calmer waters ahead. That well-worn phrase from the pandemic, "We are in this together", has a certain resonance and I will ensure Click Energy are doing all we can to support our customers during these difficult months ahead.

 

Damian Wilson is MD of Click Energy.

 

 

April 26 2021

Click Energy customers raise almost £13K for Samaritans

 

Damian Wilson, Managing Director of Click Energy, presenting Brendan and Mary from Samaritans with a cheque for £12,940. The money was raised over the past six months from donations made by Click Energy customers. Samaritans provide emotional support for people in need, and its free-to-call phoneline 116123 is open 24 hours a day, 365 days a year.

 

Click Energy has presented a cheque for £12,940 to Samaritans thanks to the outstanding generosity of its customers across Northern Ireland.

 

March 15 2021

Dream green with our new Eco Dreamer Tariff

 

 

Electric Vehicle owners are just some of those who can save by taking advantage of the Eco Dreamer Tariff.

 

Save money while helping to save the planet with the launch of Click Energy's incredible new Eco Dreamer Tariff.

Click Energy is further boosting its position as Northern Ireland's greenest domestic electricity supplier by offering customers a special eco-friendly product.

The Eco Dreamer Tariff allows direct debit customers to make huge savings on their electricity usage during the night. You will be charged a mere 7.84p per kWh inc. VAT between 1am - 8am and 16.99p per kWh inc. VAT between 8am - 1am (T&Cs apply. Daily standing charge applies.)

Proverbial night owls and electric vehicle (EV) owners will find the Eco Dreamer Tariff irresistible - particularly for charging EVs using household wall chargers. A number of Click Energy customers have already had a new smart meter installed at their homes and are taking advantage of the competitive eco-friendly deal.

Getting a new smart meter installed is hassle-free and well worth householders exploring the option to switch to more sustainable energy consumption.

Damian Wilson, Managing Director of Click Energy, said the Eco Dreamer Tariff is testament to the company's ongoing commitment to building a greener future for its customers while keeping prices as low as possible.

He said: "We are proud of the progress we are making towards collectively reducing our carbon footprint. Our new Eco Dreamer Tariff enables both us as a company and our customers to strive that extra bit further towards achieving Northern Ireland's ambitious decarbonisation targets for the future."

Other tariff options are also available from Click Energy such as the incredible new 1 Year Discount Tariff, which offers consumers 8.35% off our standard rate of 17.99p per kWh inc. VAT. This equates to a rate of just 16.49p per kWh inc. VAT upon switching to the new tariff. (T&Cs apply. Daily standing charge applies.)

If you are already finding yourself dreaming about our fantastic new money-saving, eco-friendly tariffs, switch today: bit.ly/3bAAMBr

February 23 2021

Silver lining as Click Energy awarded high level innovation status

Damian Wilson, Managing Director, Click Energy pictured with David Armstrong, Customer Services Manager (front right); Sophie McMonagle, Customer Service Agent; Daniel McGlynn, Developer; and Richard Thompson, Commercial Manager.

Click Energy has been announced as a Silver Level Innovator in the Innovate NI Innovation Accreditation programme for its research with Ulster University academics into predicting electricity prices.

Innovate NI is a Department for the Economy programme, helping local businesses innovate successfully. It is delivered by Invest Northern Ireland, local councils and further education colleges.

Click Energy’s ‘Project Plug’ received official accreditation in recognition of successfully developing an innovative idea. The collaboration between Click Energy and Ulster University began in early 2019 following the introduction of the Integrated Single Electricity Market (I-SEM), which enables suppliers to choose when best to buy wholesale electricity.

The collaboration is part-funded by Innovate UK through its Knowledge Transfer Partnership (KTP), a three-way partnership between a business, a university, and a high-calibre graduate known as an associate.

Professor Sonya Coleman, Dr Dermot Kerr and Daniel McGlynn, who was employed by Ulster University as a KTP Associate, worked with Click Energy to develop a machine-learning algorithm, which forecasts the wholesale electricity price. Daniel has since taken up employment as a software developer with Click Energy which was established in 2015 and now has over 30,000 domestic and business customers.

Project Plug was previously shortlisted as a finalist in the prestigious Ulster Excellence Awards and innovation projects are ongoing across all areas of the business which supplies 100% renewable energy to all its customers.

Damian Wilson, Managing Director of Click Energy said the collaboration with the University had been invaluable in helping the company inform its buying decisions and the official recognition received from the Minister for the Economy, Diane Dodds, was rewarding for the entire team involved in the project.

He added: “Accurately predicting energy prices is vital in enabling us to maintain prices as low as possible for our customers. It has been fascinating and informative to work in partnership with the Ulster University. We are delighted that Daniel has now joined our team on a more permanent basis and we are proud to be named a Silver Innovator by Innovate NI as a result of this joint project.”

Congratulating Click Energy, Dr Vicky Kell, Invest NI’s Director of Innovation, Research and Development said: “Collaboration is often a key component of successful innovation, as demonstrated by Click Energy’s Knowledge Transfer Partnership with Ulster University. “It’s fantastic to see that this joint project, which has resulted in a better outcome for consumers, has been recognised for its high level of innovation. I look forward to seeing the company continue to pursue its innovation ambition into the future.”

Professor Sonya Coleman from Ulster University commented: “We are thrilled that the work we have been undertaking with Click Energy has been recognised for its innovation as it has enabled us to take many of our machine learning algorithms out to industry for application to real world big data for accurate prediction of energy prices. This has been an invaluable opportunity for us as academics and helped us to extend our research beyond our laboratory.”

November 3 2020

Electrifying 5th birthday offers available to new customers 

EYE-CATCHING... Our Big Birthday Tariff is also a work of art in Belfast. 

Click Energy is celebrating its 5th birthday by announcing two fantastic new offers for customers seeking an excellent deal on their household electricity costs. 

The Big Birthday Tariff is currently available to direct debit customers only for a limited period at 15.05p kWh inc. VAT*. Other new customers can also claim £50 free electricity* by signing up for Click Energy's FAB 5-0 promotion. 

Click Energy has extra cause for celebration after recently coming out on top in the Consumer Council's Customer Satisfaction Survey for Aug-Sept 2020 which was conducted across Northern Ireland's five electricity suppliers. 

Meanwhile, for five years running there were no formal complaints logged with the Consumer Council in relation to Click Energy. The Annual Enquiries and Complaints Report 2019/20 published recently also showed that in keeping with its clear record, Click Energy did not have to return any money to its customers.

Damian Wilson, Managing Director of Click Energy, said he was delighted the company was celebrating its fifth birthday with such positive news all round for both existing and new customers switching to the top ranked local energy supplier. 

He said: "Five years after Click Energy was established as the newest electricity company in NI, we are very proud to have scored so highly in both the recent Consumer Council Customer Satisfaction Survey and the Annual Enquiries and Complaints Report 2019/20.

"Both these consumer reports speak volumes for the quality of service we pride ourselves on. I would like to take this opportunity once again to thank the dedicated team at Click Energy for their customer service delivery which is absolutely second-to-none."

Mr Wilson pointed out that all Click Energy customers can also avail of additional savings through the company's exclusive customer rewards scheme. Clickbacks offers a wide range of discounts and other special offers on hundreds of high street brands and retailers including supermarkets, hotels, restaurants, holidays, car hire and much more. 

Click Energy also remains committed to the provision of 100% renewable energy with all customers benefitting from the company's accolade as Northern Ireland's greenest electricity supplier based on the latest available Fuel Mix Disclosure and CO2 Emissions published last year by the Utility Regulator. Click Energy anticipates more official good news on its renewables credentials when the new report is published soon.

Click Energy also has an excellent track record for supporting local charities and recently launched a major fundraising appeal to help the life-saving services provided by Samaritans in Northern Ireland over the next 12 months. Customers can opt to make a donation to Samaritans when topping up their electricity online or by calling the Click Energy freephone number 0800 107 0732.

Established in October 2015, Click Energy has approximately 30,000 customers who have previously supported fundraising partnership appeals for Diabetes UK NI, Action Cancer and Independent Health and Care Providers (IHCP) with the supply of PPE during COVID-19.

*T&Cs apply. For more information on our tariffs and to switch to Click Energy please click here.  

 

October 20 2020

Cooking up a tasty treat for Halloween

Some ghosts you don't mind having in the house, like our Shock-a-lot Ghost Buns, but we don't think they'll hang around for long!

Tune in to the ClickEnergyNI Facebook page tonight at 7 pm to catch our Cooking with Click Halloween Special. Our easy to follow demo will take you step-by-step through the stages of baking these tempting Halloween treats with a topical recipe provided by the experts at Wee Buns Cookery School. 

Your little witches and wizards will be delighted to play their part in mixing the potions to cook up these tasty chocolate-and-cream delights, complete with cute little ghost faces!

The video will still be available on our profile to follow later if you need some extra time to stock up on store cupboard essentials or any of the ingredients you don't already have at home. 

Damian Wilson, Managing Director of Click Energy, is looking forward to joining in. 

He said: "At Click Energy, we know many of our customers are always on the lookout for low-cost, family-fun activities and baking buns is top of the list for those with young children to keep entertained. It's a great way to pass some time and, of course, there are the rewards at the end of it!

"While trick-or-treating may not be an option this year, the little ones can still have the fun of dressing up and receiving delicious treats at home. These tasty buns will no doubt go down just as well with the adults too. I'll be donning my apron to try out the recipe at home myself!"

Good luck and happy Halloween baking!

Remember to keep an eye on our Facebook page for future Cooking with Click specials. 

 

October 16 2020

It's official - happiest customers at Click Energy!

Click Energy keeps its customers happiest and that's official, according to the latest Consumer Council league table for all of the electricity suppliers in Northern Ireland. 

The local electricity company with almost 30,000 customers has come out tops once again in the Consumer Council Customer Satisfaction Survey (August-September 2020). Click Energy scored 82% for customer satisfaction - almost 10% higher than its nearest competitor - and it also polled best for customers recommending their current supplier in the data reported from an online consumer survey by YouGov for the Consumer Council. 

Damian Wilson, Managing Director of Click Energy, is delighted with the results from the latest customer satisfaction report published by the consumer body for Northern Ireland which also coincides with the local electricity company's fifth birthday this month. Click Energy also scooped the accolade for the same period in the survey in August 2019. 

He said: "Click Energy prides ourselves on providing first class customer service led by a magnificent team which has been borne out yet again in this independent survey carried out by the Consumer Council across all five Northern Ireland electricity suppliers. 

"We don't drop the ball on customer service and I would like to take this opportunity to personally thank both our own staff for their commitment to putting our customers first at all times and all our customers for choosing Click Energy and their valued ongoing support. As well as continuously reviewing our tariffs to offer the best unit rate for all in Northern Ireland, we also reward both our new and existing customers for their loyalty: new customers receive £50 free electricity* when they switch to Click Energy and all customers can earn an additional £20 free electricity every time that they refer family and friends to us. 

"All Click Energy customers can also make valuable savings on both their home energy and household costs by availing of our Clickbacks rewards scheme which offers discounts on hundreds of high street brands, supermarkets and much more. We will now be aiming for three in a row in the Customer Satisfaction Survey this time next year, so watch this space!"

T&Cs apply. 

 

October 8 2020

Click Energy announces Samaritans in Northern Ireland as its charity of the year

Damian Wilson, Managing Director Click Energy (left) pictured with Brendan, Samaritans Branch Director (Derry) and Alice, Branch volunteer. Samaritans in NI is the local energy company's new charity of the year. 

Click Energy has launched a major fundraising appeal to help support the life-saving services provided by Samaritans in Northern Ireland over the next 12 months. 

Samaritans is a confidential emotional support charity which has eight NI branches in Bangor, Belfast, Ballymena, Coleraine, Derry, Newry, Omagh and Portadown. Its free to call phoneline 116123 is open 24 hours, 365 days a year for people who are experiencing feelings of distress or despair. 

Damian Wilson, Managing Director of Click Energy, welcomed the opportunity to assist the charity at a time of increased need for suicide prevention services. Customers of the local energy supplier can now opt to make a donation to Samaritans when topping up their electricity online or by calling the Click Energy freephone number 0800 107 0732.

He said: "Click Energy and our valued customers have helped to support a number of local charities since we were established five years ago. Samaritans has been providing a lifeline to those in need for nearly 60 years, they are ordinary people doing an extraordinary job. 

"The Click Energy team were keen that our new charity of the year would help support people who may be feeling alone with difficult thoughts or feelings during the COVID-19 pandemic. Samaritans' volunteers are there to listen round the clock, every day of the year and we look forward to generating funds to assist the NI branches as soon as possible. 

"We know from previous charity campaigns how generous our customers are and we want to thank everyone sincerely once again for their support. We appreciate these are very challenging times for many households so our message is simply to donate as little or as much as you can to this very deserving campaign for Samaritans over the next 12 months."

Alan Heron, Regional Director, Samaritans Northern Ireland said: "We are delighted that Click Energy has so kindly reached out to us as a relatively new local company with a proven track record of supporting charities across Northern Ireland. We would also like to thank the customers for their generosity at a time when non-judgemental emotional support is needed more than ever. Belfast branch, as the oldest Samaritan branch in Ireland, will celebrate its 60th birthday next year. 

"Calls to Samaritans are received by volunteers trained in listening skills and you can be assured that all calls are fully confidential. We provide dedicated training and support to all volunteers during their time as part of a caring organisation that puts supporting and listening to anyone in need of emotional support as its top priority." 

Established in October 2015, Click Energy has approximately 30,000 customers who have previously supported successful fundraising appeals for Diabetes UK NI, Action Cancer and Independent Health and Care Providers (IHCP) to help with the recent supply of PPE. 

For more information please get in touch with us today.

June 23 2020

NI businesses urged to get better deal on electricity tariffs

Northern Ireland businesses who haven’t changed their electricity supplier in a while could be paying higher energy bills than necessary - and Click Energy also offers 100% renewable tariffs to help its customers reduce their carbon footprint.

Click Energy is encouraging businesses to check the tariffs they are currently on and shop around to make much-needed savings, particularly during the increasingly challenging economic climate at present, whilst also helping to protect the planet by going greener.

 

Click Energy has gained almost 30,000 customers since it was established almost five years ago.

 

Damian Wilson, Managing Director of Click Energy, had the following message for local business and commercial customers: “If you have been with your current supplier for a long time, you could be paying premium rates. Now is a great time to switch to a new deal, especially given the current lower wholesale costs.

 

“Click Energy can provide a bespoke quote depending on customer usage and needs. We are also happy to offer businesses competitive tariffs to increase night demand. We can offer 100% renewable tariffs for businesses too which in turn enables their customers to reduce their carbon footprint on our environment which we all have a duty to protect for future generations.”

 

Click Energy is currently Northern Ireland’s greenest domestic electricity supplier based on Fuel Mix Disclosure data for local suppliers published by the Utility Regulator. The local energy company is also currently offering the cheapest domestic unit rate for all at 16.49p kWh inc. VAT. (Daily standing charge applies, T&Cs apply).

 

Damian Wilson said: “We recently introduced our new Instant Saver Tariff which we are happy to say is the lowest domestic unit rate currently available for all in Northern Ireland. Click Energy scored best out of all the Northern Ireland electricity suppliers in the Consumer Council’s customer satisfaction survey published in August 2019 and we expect to come out on top once again when the results of the most recent survey are published later this year.”

 

For more information please get in touch with us today.

 

 

June 16 2020

Click Energy team bringing our service to your door

Click Energy NI's door-to-door sales team have returned to work this week following the gradual easing of government restrictions on non-essential services during the coronavirus pandemic.

Our sales representatives will be wearing appropriate Personal Protective Equipment (PPE) and maintaining the two-metre social distancing rule to keep themselves and the public safe.

Andy Porter, Operations Manager with Click Energy, explained: "We are pleased that as of this week our sales representatives are back out on the ground meeting potential new customers again. Bringing our product to the customer's door has always been an important part of the service we offer, complementing the work done by our in-house customer service support team.

"Our door-to-door service benefits the customer even more now when many people still wish to avoid leaving home unless it is absolutely essential."

The Click Energy sales team will be wearing face visors and gloves when calling at households. They will also have sterilising wipes to cleanse the iPad they use and information packs they hand out to customers.

Mr Porter added: "Wherever possible we will ask customers for their email addresses to allow us to email confirmations of sign-up as well as the welcome pack. This will give added protection to customers while we all adjust to the 'new normal'. In addition, the reps will stand two metres back from any customer they are speaking to at their front door. They will also carry hand sanitisers which will be used before and after each visit to keep both our people and customers safe.

"We look forward to getting out and about again visiting homes across Northern Ireland to let them know about the fantastic competitive services Click Energy has to offer."

Click Energy is currently offering the lowest domestic unit rate available to all in Northern Ireland at 16.49p per kWh incl.VAT. - a daily standing charge also applies. (T&Cs apply).

New customers receive £15 FREE electricity when they switch from their existing energy supplier to Click Energy and they can earn an additional £20 FREE electricity each time they successfully refer family and friends using their unique referral code. 

The Click Energy family can also avail of hundreds of exclusive discounts on high street supermarkets and other leading brands through our Clickbacks customer loyalty scheme.

For more information get in touch with us today!

June 15 2020

Click Energy staff make a healthy start to the day during Men's Health Week

Click Energy has given its backing to Men's Health Week which runs from June 15-21, 2020.

The company has shown its commitment to both mental and physical wellbeing of all its staff by signing up to a Healthy Business Programme with Danny Glenn from Uturn Fitness in Derry.

Initially planned for four weeks, the programme has proved so popular that is has been extended so that staff can continue to start their day with an invigorating workout session as well as follow Danny's guide to nutrition and healthy eating.

The online classes have been a lifeline for many who have been unable to keep up their usual training regimes since gyms closed in mid-March.

Damian Wilson, Managing Director of Click Energy said: "We're delighted that the Healthy Business Programme has been so beneficial to our staff. Many have had to adapt to working from home and having the early sessions is helping to motivate staff from first thing in the morning. We'd like to thank Danny for inspiring us every day and, as a company, we will continue to look at ways to promote staff wellbeing, during Men's Health Week and all year round."

Click Energy have also made a £500 donation towards a fundraiser Danny has been involved in which resulted in 18 portals being installed in care homes throughout Derry to allow families to keep in touch with older relatives who are residents.

Danny Glenn from Uturn Fitness said: "I'd like to say a heartfelt thank you to Click Energy, not only for their very generous donation but also for the dedication shown by all the staff in the Healthy Business Programme. When clients put the work in early, it sets them up for the day ahead. I was delighted that Click Energy was one of a number of local companies to sign up to my early morning sessions and I'm proud of what their staff have achieved in the time since we started. 

"Having structure and focus is more important now than ever, given the lack of routine and the uncertainty that the lockdown has brought. A healthy body helps promote a healthy mind and I am honoured to have been able to play a part in improving the health and wellbeing of the staff at Click Energy."

June 8 2020

People power boosts local energy supplier's PPE appeal 

Caring consumers have helped Northern Ireland's newest electricity supplier boost the provision of Personal Protective Equipment (PPE) for frontline staff during the battle against COVID-19.

Click Energy raised over £3,000 in donations within four weeks which will be used by Independent Health and Care Providers (IHCP) to distribute much-needed PPE to its members throughout NI.

IHCP is a membership organisation with members from independent private, charity, not-for-profit and church affiliated organisations. The independent sector in NI employs over 30,000 people to provide care to around 15,000 residents in care homes and sheltered housing and a further 23,000 people in their own homes every week.

Damian Wilson, Chief Executive of Click Energy, praised the generosity of the public response to the PPE fundraising appeal which was launched on their website, clickenergyni.com on 24th April 2020.

He said: "We have been overwhelmed yet again by the generosity of Click Energy customers who donated on the portal provided while topping up their electricity online, together with all those who also called our freephone number to make a person donation to support our special appeal in partnership with IHCP.

"The urgent need for additional PPE for frontline staff has really struck a chord with people during this global pandemic and as a local company, we feel very proud to have the support of such caring consumers in towns and cities all over Northern Ireland."

Pauline Shepherd, Chief Executive of IHCP which oversees the distribution of PPE to care providers across NI, described the total amount donated through the Click Energy appeal as "brilliant news".

She said: "This money will be used to purchase PPE for IHCP members and is greatly appreciated. From the start of this pandemic the demand for PPE has escalated world-wide creating significant challenges in both supply and escalating costs of protective equipment. We are immensely grateful for all donations and wish to express our sincere appreciation to Click Energy for initiating the recent appeal and all those who contributed."

Click Energy previously raised funds for Diabetes UK Northern Ireland and Action Cancer. The electricity company established in November 2015 and has approximately 30,000 customers.

 

April 24 2020

Click Energy powers up PPE fundraising appeal

Click Energy have joined forces with Independent Health and Care Providers (IHCP) to launch a major fundraising appeal to help ensure frontline staff get much-needed new Personal Protective Equipment (PPE) aimed at keeping them safe from COVID-19. If you would like to make a donation to the PPE appeal you can call us on 0800 107 0732 you do not have to be a Click Energy customer to help ensure frontline staff get much-needed support.

IHCP is the recognised member organisation for those providing services for older people and vulnerable adults in Northern Ireland. It represents private, not-for-profit, charity and church-affiliated organisations providing residential and nursing home care, sheltered housing and care in the home.

Damian Wilson, Managing Director of Click Energy, said the team were keen to support efforts to ensure PPE was being delivered to frontline workers providing crucial domiciliary care to older people and vulnerable adults as well as those in residential care. IHCP is tasked with distributing PPE stock throughout the North and to all care providers.

He explained: "As a local company, we wanted to collaborate with an organisation that would ensure PPE was being delivered to some of the frontline workers who are particularly in need of added protection while doing such heroic work providing domiciliary care and in care homes during the ongoing global pandemic.

"Both our colleagues and customers have family members and friends who are either frontline workers or being cared for by them and we understand just how crucial it is to keep precious loved ones safe from the spread of COVID-19. Our team had no hesitation in choosing IHCP as the organisation best suited to assist in this new campaign and we look forward to generating much-needed funds for PPE distribution within Northern Ireland as soon as possible."

Welcoming the partnership with Click Energy, Pauline Shepherd, Chief Executive of IHCP, said: "The independent sector employs over 30,000 staff across Northern Ireland delivering care to over 15,000 people in care homes and sheltered housing and around 16,000 people in their own homes every week. We are delighted we are now also being supported by Click Energy and their customers through this new collaboration with the local electricity company which has a strong proven track record for its charitable endeavours and reaching out to assist community focused projects.

"Click Energy's involvement with IHCP will enable us to ensure that additional PPE is being delivered to frontline workers deployed by our members. We would also like to take this opportunity to thank Click Energy customers for their support as we know the provision of PPE is close to everyone's hearts more than ever now in the battle against COVID-19."

Damian Wilson added: "We appreciate these are very challenging times for many households so our message to customers and anyone else who wishes to help with our PPE appeal, is simply to donate as little or as much as you would like by visiting out website www.clickenergyni.com where a special donation page is now open.

We know just how generous our customers are from previous Click Energy charity appeals and we want to thank everyone sincerely once again for supporting Click Energy and IHCP."

Established in November 2015, Click Energy has approximately 30,000 customers who have also helped the company with successful fundraising appeals for Diabetes UK Northern Ireland and Action Cancer.

 

October 8 2019

Click Energy is NI’s greenest electricity supplier 

GO GREEN! Damian Wilson, Managing Director of Click Energy, Northern Ireland's greenest domestic electricity company, pictured with local eco-friendly kids Cora and Brodie.

Click Energy is Northern Ireland’s top domestic electricity company when it comes to sourcing its supply from renewables, new figures published by the Utility Regulator have revealed.

Fuel Mix Disclosure and CO2 Emissions for 2018 show that Click Energy is well on its way to becoming wholly reliant on renewables, with its current attainment level at almost 83%.

The figures have been published by the Utility Regulator after the Single Electricity Market Operator (SEMO) calculated the fuel mix information for companies across Ireland in 2018.

The report includes the fuel mix and CO2 emissions factors for suppliers licensed in Northern Ireland and operating in the Single Electricity Market (SEM). 

Damian Wilson, Managing Director of Click Energy, said he was proud of its renewables’ score and the company is currently on track to go 100% green thanks to its environmentally-aware customers.  

He said: “Click Energy has emerged as the domestic market leader in Northern Ireland with its high score in SEMO’s calculations which reinforces our mission to buy all our energy from generation sources like wind, solar, anaerobic digestion, biomass and hydro. By buying more and more directly from renewable sources, we’re helping to make a difference to protecting the planet while still offering good value for consumers who switch to our green energy tariff. 

“Every time a Click Energy customer plugs in their phone charger, flicks on the kettle or sits down to watch TV, they are helping us to become a ‘greener and cleaner’ energy supplier whilst also reducing their own carbon footprint. We give an undertaking to match all or some of the electricity used with renewable energy, which then feeds back into the National Grid.”

The Click Energy founder added: “The more that people sign up to our competitive green energy tariff, the greener the Grid becomes and Click Energy is on target to achieve its long-term vision of a future where all homes in Northern Ireland will be powered by green tariffs.”

The fuel mix for Click Energy last year was 82.7% renewable, 9.8% gas, 4.1% coal, 2.8% peat, 0.4% oil and 0.2% other. The North-West based energy company which was established in 2015, also scored best in Northern Ireland domestically for CO2 emissions at 0.115 t/MWh. 

The Utility Regulator is required to ensure that all suppliers provide reliable information to customers regarding the contribution of each energy source to the overall fuel mix of the supplier concerned and the associated environmental impacts in the preceding year.  

Switching to a green energy tariff with Click Energy is completely hassle-free. Simply call 0800 1 070732 or visit www.clickenergyni.com to reduce your carbon footprint today.

Did you know?

While renewable energy is thought of as new, windmills and water wheels have been harnessing the power of wind and water for thousands of years.

Just one wind turbine can generate enough electricity to power 1,400 homes.

Siemens built the first ever commercial offshore wind turbine 30 years ago. Its blades were 5 metres long, producing just 30 kilowatts of power. The latest model has 75 metre blades, producing 6 megawatts (25,000 times as much) – enough to power 6,000 homes.

Solar power may account for the world's main source of power by 2050 - and Europe and North Africa could run on 100% renewable energy by 2050.

Romans were the very first to use geothermal energy to heat their homes, with warm air moving under floors and inside walls.

In 1921 Albert Einstein was awarded the Nobel Prize in Physics for his discovery of the photoelectric effect – and hence, solar panels.

If it could be properly harnessed, there’s enough sunlight that falls on the earth in just one hour to meet the world energy demands for a whole year!

48 cyclists peddling for 24 hours can generate enough power to run a TV for a week - this record breaker was achieved at Olympian City in Hong Kong in June 2014, generating just under 30,000 watt-hours of energy.

 

April 5 2019

Click Energy generates £30,000 for Action Cancer services

Lucy McCusker, Action Cancer’s Corporate Fundraising Manager (left); Damian Wilson, Managing Director, Click Energy; and Action Cancer Ambassador Majella McCormick from Dungiven, who is one of the many local women who have benefitted from early detection of breast cancer by attending the Big Bus.

Click Energy, NI’s newest electricity company, has generated a whopping £30,000 for Action Cancer through its #chequeforcancer campaign which will help the charity’s mobile unit – the Big Bus – travel to hundreds of locations delivering free breast screenings to local women.

Established in 2015, Click Energy has been solidly growing its customer base and in 2017 the Derry-based company was named as NI’s top energy provider by the UK’s consumer champion magazine, Which?

Through the #chequeforcancer campaign, customers supported Action Cancer, NI’s leading local cancer charity, when they switched to Click Energy. By simply using a promotional code, Action Cancer received a £10 donation and the customer received £15 of free electricity.

Damian Wilson, Managing Director and founder of Click Energy, said: “We are absolutely delighted with the amount of funds raised through our corporate partnership with Action Cancer. As a local company we are proud to be able to support local people by aligning ourselves to a local charity whose mission is to save lives and support people through cancer awareness, prevention, detection and support services.”

Lucy McCusker, Action Cancer’s Corporate Fundraising Manager, said: “We are so grateful to receive such fantastic support from Click Energy and its customers from the #chequeforcancer campaign. This £30,000 donation will make a significant impact in powering up our work, enabling us to deliver 375 free breast screenings to women aged 40-49 and 70+ (outside of NHS screening age range) or 857 free counselling and complementary therapy sessions to people affected by a cancer diagnosis. What an amazing achievement!”

The funds generated by Click Energy will help Action Cancer’s mobile unit, the Big Bus, supported by SuperValu, travel to 225 locations every year delivering free breast screenings to local women.

Dungiven woman and Action Cancer Ambassador Majella McCormick, is just one of the many local women who have benefitted from early detection of their breast cancer by attending the Big Bus.

She recalled: “My breast cancer was detected when I stepped on the Big Bus for a mammogram with Action Cancer when it visited Limavady in June 2017. I was aged 46 and had no symptoms whatsoever. Following further investigation at Altnagelvin Hospital, I was diagnosed with breast cancer in the left breast. This was such a shock for me, my husband and two sons.

“Thankfully my cancer was caught at an early and treatable stage. After surgery and radiotherapy, I’m pleased to report that I am now cancer-free. If I had waited until 50 for my first NHS breast screening, I’m convinced that I wouldn't have lived to reach that milestone. The cancer was located close to the breast bone so it is very unlikely that I could have found it by self-examination. Action Cancer saved my life through early detection and I am passionate about telling people about the Big Bus and the charity’s breast screening service.”

Action Cancer offer therapeutic support services to anyone affected by cancer. This can be the person diagnosed and family/friends/carers from diagnosis stage, during or after treatment. The charity also offers support to anyone who has been bereaved through cancer or undergoing genetic cancer testing. 

In the last year, Action Cancer has been offering counselling and complementary therapy in partnership with the Western Health and Social Care Trust at their new Macmillan Health and Wellbeing Centre at Altnagelvin Hospital. The charity also delivers counselling in partnership with Derry Well Woman and counselling and complementary therapy in Limavady in partnership with  LCDI (Limavady Community Development Initiative).

Majella McCormick has recently signed up to receive six sessions of complementary therapy at Altnagelvin Hospital. Complementary therapy has been shown to be effective in dealing both with physical as well as emotional and psychological symptoms that impact people affected by cancer.

Majella explained why she is now seeking this support: “Once I received the news I was cancer-free I was obviously delighted but I then had more time to think about what could have happened if I hadn’t attended Action Cancer’s Big Bus that day for breast screening.

“I’ve had a few panic attacks but now is the time to take back control and avail of the complementary therapy on offer which will help me learn how to relax, focus on myself and how to better manage my emotions. I owe the charity so much and I am also very thankful to companies such as Click Energy for helping Action Cancer to save the lives of local women like me and helping us cope with life after cancer.”

Book an appointment on the Big Bus or avail of a counselling or complementary therapy session either by calling 028 7127 7123 or at www.actioncancer.org/appointments

 

March 6 2019

Tristar Boys' FC present cheque for Action Cancer campaign

ACTION CANCER DONATION. Damian Wilson, managing director, Click Energy (right) and Greg Parke, manager, Tristar 2007s (left) with a cheque for £823.06, proceeds of the recent Anthony Martin Memorial Tournament for Click Energy’s #chequeforcancer campaign. Included at front are Conal McLaughlin and Oran McCarron, and back from left, Gavin Moore, Mark McGeady, Tom Wilson and Ethan Devlin.

A Derry youth footballing club which continues to keep the memory alive of one of its most popular former players, has made a special presentation in his honour as part of Click Energy’s #chequeforcancer campaign.

Tristar Boys’ FC donated all proceeds from the recent Anthony Martin Memorial Tournament, kindly sponsored by Click Energy, to the local company’s chosen charity, Action Cancer.

Damian Wilson, managing director of Click Energy, said he was delighted with the presentation by the club of £823.06 towards the #chequeforcancer campaign.

Greg Parke, manager of Tristar 2007s, explained that every year since 10-year-old Anthony Martin sadly passed away, Tristar Boys hold the memorial tournament for U11 teams. 

He said: “The Tristar Committee agreed that this would be the perfect tournament, to donate the proceeds to Action Cancer. The club approached Anthony's parents and they were delighted that the proceeds from their son's memorial tournament, would be donated to such a worthwhile cause.”

The tournament, held at Magee pitches, was a footballing treat with 12 local teams competing in two groups for four trophies.  The teams supplied fantastic entertainment with some exciting football on display and Anthony’s parents were on hand to present the main trophy. 

Tristar and Trojans played out a thrilling final which saw Tristar Boys pipped by a one goal difference.

Greg added: “Before the presentation, Tristar’s Ryan Horner spoke of how this tournament was Ugg’s (the late founder of Tristar Boys' FC) pride and joy and how satisfied he would be to see so many kids playing and the club continuing to keep Anthony’s memory alive.”

 

December 12 2018

Shop around and discover Click Energy is still the number one choice

Click Energy, Northern Ireland’s fastest growing electricity provider, has urged local consumers to shop around to get the best possible deal, which could save them around £50 a year.

Click Energy’s current tariff is 16.99p including vat per unit but it is the only supplier in the NI market which does not apply a daily standing charge. Which? Magazine revealed last year that Click Energy was NI’s top energy provider.

Damian Wilson, Click Energy’s founder and managing director, urged consumers to reduce their electricity bills by using the Consumer Council’s price comparison table as an independent guide.

Pointing out that Click Energy have no exit fees or daily charges, he said: “We work extra hard to give our customers a better deal including competitive prices and good customer service. If you are not getting a fair deal for your electricity you should switch today.”

Click Energy also provide perks known as ‘Clickbacks’ -  a special discount scheme that allows customers to claim money-off from a number of major High Street retailers and supermarkets. ‘Friends with Benefits’ also awards £20 free credit for every new customer referral.

Mr Wilson continued: “When we entered the market back in November 2015, we aimed to create a new breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing, and this vision is paying off with hundreds of customers switching to Click Energy every month.” 

November 14 2018

Harry adds energy to Diabetes awareness campaign

Family is the theme for World Diabetes Day on Wednesday, November 14^th 2018 and for one local schoolboy, living with Type 1 diabetes has only made him more determined to live life to the full while helping raise awareness along the way.

Damien Wilson, MD of Click Energy and his son Harry helping raise awareness for World Diabetes Day on Wednesday November 14th 2018

If there’s one thing local teenager Harry Wilson is not short of while living with Type 1 diabetes over the past decade, it’s energy!

Harry (14), who was diagnosed when he was four years old, plays an active role in helping to raise diabetes awareness and is a role model for young people coping with the condition.

He is fully supported not just at home and in school but through the family business Click Energy which a year ago chose Diabetes UK Northern Ireland as its official charity for 2018.

The charity partnership selected by the Click Energy team, was inspired by seeing how well Harry, the son of Managing Director Damian Wilson, managed his diabetes from such a young age and show how you can still lead a normal life.

Harry has also helped Diabetes UK Northern Ireland review guidance for young people managing the condition in school where they spend so much of their lives.

He explained: “I have probably coped quite well because I’m used to having diabetes since I was four. It was more of a worry for my parents when I was diagnosed but it’s just part of everyday life now and as long as I stay on track managing it should be fine.”

Harry is one of around seven pupils at his school with diabetes and as well as supporting each other they have the added support of classroom assistant Anne Beattie, the diabetes champion at St Joseph’s Boys’ School in Derry, who knows the complexities only too well as she is also Type 1, and staff member Rosin McLaughlin is always on hand to help as well.

Harry knows how vital it is to check his blood sugar levels regularly and keep track of the carbs and he wears an insulin pump which he administers himself when required.

Speaking ahead of World Diabetes Day on November 14th, the teenager said that while he had missed a lot of P1 and P2 following his diagnosis, there was now better awareness in schools about diabetes and help with monitoring blood sugars.

He also reassured any young people newly diagnosed with the condition that they can still pursue the same hobbies as their friends, including competitive sports.

Like most lads his age, Harry enjoys playing football, is also a good swimmer and golfs twice a week. With entrepreneurship in the genes, he’s already considering dipping his toe in the family business where his mum Martina also works in Customer Service.

Damian Wilson, who founded Click Energy - Northern Ireland’s fastest growing electricity provider – in 2015, said he was very proud that the eldest of their three children was a role model for young people with diabetes as a result of his own experience with the condition.

“Harry is a very caring young man and diabetes hasn’t stood in his way, if anything it has made him more headstrong and independent. He loves ‘The Apprentice’ and is a big fan of Sir Alan Sugar so hopefully he will start working here at 16 to gain some experience.”

Currently, there are 100,000 people living with either Type 1 or Type 2 diabetes in Northern Ireland, and this figure is on the rise, making the need for education and awareness surrounding the condition more important than ever.

People with Type 1 diabetes cannot produce insulin. About 10 per cent of people with diabetes have Type 1. No-one knows exactly what causes it, but it’s not to do with being overweight and it isn’t currently preventable. It’s the most common type of diabetes in children and young adults, starting suddenly and getting worse quickly. Type 1 diabetes is treated by daily insulin doses – taken either by injections or via an insulin pump. It is also recommended to follow a healthy diet and take regular physical activity.

Jillian Patchett, National Director of Diabetes UK Northern Ireland, welcomed the partnership with Click Energy which included funding for pilot programmes including a new role for Connections Ambassadors to provide help and support in diabetes clinics and also the 2018 Diabetes Volunteer Inspire Awards.

She added: “The theme of World Diabetes Day 2018 is Family. We know how important it is to have a network of family, friends, colleagues, class mates and healthcare professionals who are all there for support when it’s needed. We really appreciate all the help we receive and encourage everyone to continue to raise funds and awareness about this serious condition.”

For more information please visit www.diabetes.org.uk

April 5 2018

Click Energy Sponsors City of Derry Rugby U16's Scottish Tour.

Mar 12 2018

Diabetes UK Northern Ireland announces Inspire Awards sponsored by ClickEnergy

 

 

 

 

 

Jan 18 2018

Which? magazine names Click Energy as NI’s top electricity provider!

In its annual satisfaction survey*, which reveals what customers really think of their energy suppliers, every supplier in Northern Ireland was included. Click Energy tops the poll with an 84% customer score, well ahead of Budget Energy (68%), Electric Ireland (64%), SSE Airtricity Electricity (60%) and Power NI (54%). 

In fact, Click Energy’s customer score of 84% polled higher than any of the other 30 energy providers that were included in the survey, with the top provider in Great Britain – Utility Warehouse – being awarded 79%. 

Nearly two thirds of Click Energy customers rated their supplier as delivering ‘excellent value for money’, and Which? also allocated 5 stars to Click Energy for the clarity and accuracy of its billing.  

Alex Neill, Which? Managing Director of Home Products and Services, said: “Our survey shows that more than 80% of electricity customers in Northern Ireland are customers of the lowest-scoring electricity providers, with the biggest electricity supplier rated poor value for money.

“Energy companies must work harder to give their customers a better deal including competitive prices and good customer service. If you're not getting a fair deal for your electricity you should switch today to potentially save hundreds of pounds and get a better service."

Established just over two years ago, Click Energy NI has been solidly growing its customer-base across Northern Ireland, and almost 30,000 households are now Click Energy NI customers. 

Managing Director of Click Energy NI, Damian Wilson, adds: “We are absolutely thrilled by the results of the Which? survey, which cement Click Energy’s commitment to its customers. 

“When we entered the market back in November 2015, we aimed to create a new breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing, and this vision is paying off with hundreds of customers switching to Click Energy every month.” 

This latest news from Which? magazine comes on the back of Click Energy NI being named as Northern Ireland’s number one electricity provider following a 95% customer satisfaction rating in a survey of electricity providers conducted by the Consumer Council for Northern Ireland last year**. 

Last year, Click Energy launched ‘Clickbacks’ -  an exclusive discount scheme that allows Click Energy’s customers to claim discounts and offers from major high-street brands & supermarkets. In December, the company introduced broadband services to customers and this year, Click Energy NI named Diabetes UK Northern Ireland as its official charity partner for 2018.   

For further information on the Which? consumer energy providers annual satisfaction survey, please see www.which.co.uk/energy and for full expert analysis on Northern Ireland companies, see which.co.uk/energyni 

 

 

 

Nov 13 2017

Diabetes UK (NI) Clicks into Gear with New Charity Partnership Ahead of World Diabetes Day

Ahead of World Diabetes Day taking place on Tuesday 14^th November, Northern Ireland’s fastest growing electricity provider, Click Energy NI, has announced that Diabetes UK Northern Ireland will become its official charity of the year for 2018.

Ahead of World Diabetes Day on Tuesday 14^th November, Diabetes UK (NI) and electricity provider, Click Energy, have launched a new charity partnership that will see Diabetes UK (NI) appointed as Click Energy’s charity of the year for 2018. Pictured launching the partnership is National Director of Diabetes UK (NI), Jillian Patchett with Managing Director of Click Energy, Damian Wilson.

 

Selected by the Click Energy team, the charity partnership will help Diabetes UK Northern Ireland to raise awareness of the condition and provide support to people living with diabetes through a number of initiatives set to launch in 2018.

Currently, there are 100,000 people living with either Type 1 or Type 2 diabetes in Northern Ireland, and this figure is on the rise, making the need for education and awareness surrounding the condition more important than ever.

Managing Director of Click Energy NI, Damian Wilson, was joined by the National Director of Diabetes UK Northern Ireland, Jillian Patchett, to mark the partnership, which will include funding for pilot programmes, helping to champion a parents’ peer support network and involvement in the 2018 Diabetes Volunteer Inspire Awards.

Speaking at the launch of the partnership, Jillian Patchett, National Director of Diabetes UK Northern Ireland commented: “World Diabetes Day aims to raise awareness of diabetes among the public and I can’t think of a better time to launch our new charity partnership with Click Energy.

“Click Energy’s involvement with our organisation will enable Diabetes UK Northern Ireland to bring to fruition projects that will help to educate the public on diabetes and support families. This includes education on the management of the condition and living with diabetes, plus our partnership will help to reward all of our Diabetes UK Northern Ireland volunteers who give so much of their time to the benefit others.”

Established in November 2015, Click Energy is Northern Ireland’s fastest growing electricity company. With almost 30,000 customers, the company has taken part in many fundraising events for several charities over the last two years however this is its first official charity partnership. 

Damian Wilson, Managing Director of Click Energy, added: “As a local company, we wanted to partner with a charity that would ensure that the funds we raised would be distributed to communities across Northern Ireland.

“We asked our team to choose their charity of choice for 2018, and Diabetes UK Northern Ireland came out on tops. As the parent of a child with diabetes, I understand the importance of the work that Diabetes UK Northern Ireland delivers and we are very much looking forward to generating much-needed funds for Diabetes UK Northern Ireland in 2018.”

The Diabetes UK Northern Ireland and Click Energy partnership will see Click Energy donating a substantial sum to the charity, which will help Diabetes UK Northern Ireland deliver programs that can make a difference to diabetics of all ages and their families in 2018.

Click Energy has recently been named as Northern Ireland’s number one electricity provider following a 95% customer satisfaction rating in a survey of electricity providers conducted by the Consumer Council for Northern Ireland*.

In addition to offering monthly billing, Click Energy offers ‘Clickbacks’ an exclusive discount scheme that allows Click Energy’s customers to claim discounts and offers from major high-street brands & supermarkets. Switching online is easy and takes minutes, to find out more visit: www.clickenergyni.com or call 0800 107 0732.

*Consumer Council NI survey, Oct 2017

 

 

 

 

Sept 23 2017

We want to grow to 60,000 customers.. and then we will look at tackling UK and the Republic

Our Managing Director was interviewed for the Belfast Telegraph's Big Interview. Damian Wilson explains our growth plans going forward, the potential impact of Brexit and operating in one of Northern Ireland's most competitive markets.

Read the full interview here.

 

 

Nov 23 2016

Click Energy NI announces 12 new jobs and expansion plans

Click Energy NI has just announced plans for 12 new jobs as part of a £371,500 investment that includes expanding its sales into the Republic of Ireland.

The jobs were announced by the Economy Minister, Simon Hamilton at an event which took place at the Timber Quay office development in Derry / L’Derry where Click Energy NI is based. 

The new jobs are being created with support from Invest NI and will be in a variety of roles including customer service, administration and sales positions. Invest NI has offered £48,000 to support the recruitment of six of the new roles and six of the 12 new positions are already in place.

Commenting on the company’s continued growth, Founder and Managing Director of Click Energy NI, Damian Wilson comments:

“After a successful first year in business, we are thrilled to announce a further 12 new jobs at Click Energy NI. The continual steady growth of the company is testament to the fact that people in Northern Ireland are ready for something different from their electricity providers.

“Click Energy offers customers not just choice when selecting an electricity provider, but transparency on billing and we’re proud to deliver the lowest standard rate of electricity in Northern Ireland with no introductory discounts that entice new customers in but are over within three to six months!”

This latest news marks a further milestone for Click Energy NI since its launch in October 2015 when 20 new jobs were created.

Since its launch, the number of employees at Click Energy NI has grown to 46 including an off-site sales team and when all 12 of the new positions are filled it will bring the total number of employees to 52 by January 2017.

Click Energy has ambitious growth plans and will be entering the Irish market within the next few months. Speaking on Click Energy’s expansion plans, Mr Wilson adds: “Click Energy has big plans for the future, including expanding our offering and growing our customer base in the Irish market.

“In year 1, our customer numbers surpassed 12,000 and by the end of 2017 our goal is to have 25,000 Click Energy customers. There’s a huge opportunity for us to grow both across NI and in ROI, as our pricing model, combined with transparent billing and exceptional customer service has really resonated with customers.”

Welcoming the investment, Invest NI's North West Regional Manager, Des Gartland, said: “Click Energy’s expansion is good news for the area and signals the company’s continued commitment to growth. The business is creating valuable employment opportunities which is making a positive contribution to the region.”

Click Energy – you click, you save... we grow together!