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Postcode
MPRN or KPN Number
info icon Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter.
info icon Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter.
Discount or Referral Code (if known)
info icon This section Only needs to be filled in if someone has given you a referral code to switch to Click Energy, If you don’t have one, just leave this section blank and continue to next page
info icon This section Only needs to be filled in if someone has given you a referral code to switch to Click Energy, If you don’t have one, just leave this section blank and continue to next page

Commercial Tariff & Guides

 

Here’s a list of publications and guides that cover everything from our Commercial Codes of Practice and Customers Service Charter to our Terms & Conditions.

The documents are free to download and keep. You’ll need the free Adobe Reader software on your computer to do this. If you don’t have this software, you can download it here.

 

Commercial Terms & Conditions
Commercial Code of Practice on Complaints Handling
Commercial Code of Practice on the Efficient use of Electricity
Commercial Code of Practice on the Payment of Bills
Code of Practice on Provision of Services for persons who are of Pensionable Age or Disabled or Chronically Sick
Commercial Code of Practice for Prepayment Meter Customers
EU Consumer Checklist
Commercial Sales Checklist
Additional Charges